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Privacy Policy

Updated 25/05/2018

In this privacy policy, "us", "we" or "our" means Au Pair Legend Pty Ltd (ABN).

This policy relates to all services offered by AU PAIR LEGEND (the "Au Pair Legend” app). It sets out how we use your personal information.

We may, from time to time, review and amend this privacy policy to take account of new laws and technology and changes to our operations. Please review this policy periodically to check for amendments. All personal information held by us will be governed by the most recent policy posted on the Au Pair Legend app.

1. The information we collect

When you use our services, you are required to share some information, some of which may serve to identify you. When you communicate this information, you accept that some of it will be visible to the other Members of the Application, and therefore be made public on the Application. In an effort to help you identify this information easily, it is signalled as “public” below. AU PAIR LEGEND cannot be held liable for data published on its platform and disclosed by a Member. However, the information not marked as Public will not be visible or accessible by other Members. Data access may depend on your account type; HOST or AU PAIR.

The information you share contains the following data:

Registration data: this is the basic data that is necessary for you to register and access our services. This data is collected by AU PAIR LEGEND from Facebook, via Facebook Connect, to simplify the process. When you click on “Facebook Connect”, you let Facebook share this data with us. This identity data is:

Your photo (public): this is, at least, your public Facebook profile picture. You then have the option of removing this photo and/or adding other photos to your Account from your smartphone.
Your birthdate (private): only the age of an AU PAIR, as deducted from the birthday, will be visible to HOST members.
Your email address (private): Email is collected via Facebook Connect, where possible, and can be modified during registration.
Your gender (AU PAIR: public | HOST: private)
Your first name (AU PAIR: public | HOST: private) First name is visible to AU PAIRS after a connection is made.
Your last name (AU PAIR: private | HOST: public) Last name is visible to HOSTS after a connection is made.
The following information is also gathered during registration:

AU PAIR
- Country of citizenship (public)
- Preferred countries (public)
- Start date (public)
- Duration (public)
- Have driver’s license (public)

HOST

- Country living in (public)
- Start date (public)
- Duration (public)
- Driving required (public)

Sharing this information is mandatory. If you do not share it, AU PAIR LEGEND will not be able to supply the Services offered in the Application and you will not be able to create an account.

The following information is also gathered when you complete your profile:

- Your mobile phone number (private). The Member must supply a mobile phone number to verify their device using SMS two factor verification.
- Your profile description [About me/About us] (public): If you would like to, you can share additional information about you in the space provided for this purpose. This information will be visible to AU PAIR LEGEND Members. AU PAIR LEGEND does not encourage Members to share data that can be perceived as sensitive with other Member, or with AU PAIR LEGEND through the Application. Sensitive data refers to data that is legally qualified as “sensitive” by the General Data Protection Regulation (GDPR). More specifically, it includes information on race or ethnicity, political opinions, religious or philosophical beliefs or affiliation with a union, along with information on health, sexual life or sexual preferences (“Sensitive Data”). If a Member decides to share such information on his/her profile regardless, it is deemed to have been “clearly made public” by the Member who shared it, according to the GDPR.
- Other information (e.g. childcare experience, number of kids, city, etc) (public)

Data on your interactions with AU PAIR LEGEND: we may ask you to share, or you may be in a situation where you need to give us information, for example when you contact our customer or support services, report an issue with our services, ask for help, exercise your personal data rights, or participate in a promo, game, contest, raffle, or survey, when you share your experience with our services, give testimonies, or answer one of our questionnaires.

Data we collect automatically

When you use our services and features, we collect information regarding your activity on the Application:

Activity data: when you access our Services and use the Application and its features, data on the way you use them may be collected and processed. More specifically, this includes your registration date, last connection, the type and number of interactions with other Members (like the Likes and Connections).

Data on the use of the messaging service: sent messages are stored on AU PAIR LEGEND’s servers exclusively, to provide the Service to allow Members having a Crush to have a conversation. Messages and voice notes are strictly private and only implicate the Members involved. AU PAIR LEGEND’s authorized managers do not hold or exercise any rights to view these conversations, except in cases of judicial request, and/or in compliance with legislative or administrative dispositions. Additionally, Messages are strictly private and are not accessible to other Members not involved in the conversation, nor to any third party.

Device and equipment data: we collect information from the devices and equipment you use to access our Services, including server logs, which may contain information like IP addresses, version of the application, mobile model, mobile ID, language used, operating system, application crashes, and advertisement ID. AU PAIR LEGEND cannot access its Members’ browser history. Data may be collected with cookies: to learn more about this, please see our document on the Use of Cookies.

2. Why we collect it?

The primary purpose for which we collect information about you is to provide you with products and services you have requested (including to post your member profile on AU PAIR LEGEND and transmit your messages to other members). We also collect information about you for the purposes outlined below.

We may state a more specific purpose at the point we collect your information.

In most cases where we ask you to provide information about yourself, if you do not provide us with that information, we will not be able to provide you with the requested service.

3. How we use the information we collect

The data collected by AU PAIR LEGEND allows us to provide the Services and make sure the Application is running smoothly, which it is contractually obligated to do, in virtue of the contract biding us with the Members (Terms of Service). Your data is therefore processed for the following purposes:

Creating and managing your Member Account (including managing access to the Services and the customer or support services);
Matching Members profiles with other Members profiles;
Managing and storing messages exchanged between Members;
Sending information messages regarding the Services or your interactions with other Members (notifications);
Sending AU PAIR LEGEND or partner newsletters along with messages or marketing or advertising content by AU PAIR LEGEND or by its partners.
The data collected is also necessary to AU PAIR LEGEND fulfilling its legitimate interests (improving and optimizing its services, along with gaining a better knowledge of its Members and the ways in which they use the Services) and allow the company to run statistical studies, satisfaction surveys, and marketing analyses relating to the use of the Application and Services by the Members.

As the data processing relies on the consent of Members to have their data processed, they can withdraw it at any time; withdrawal of the consent does not affect processing carried out before the withdrawal.

AU PAIR LEGEND may process Members’ personal data in response to a legal request (search warrant, court order, or the like) or to comply with its legal, regulatory, judicial, or administrative obligations.

Lastly, AU PAIR LEGEND can process your personal data to uncover or prevent fraudulent activities or breaches to the Service’s safety, in compliance with the law, or analyse reports of Members displaying a behaviour breaching the Terms of Service.

4. How data is shared

Only certain AU PAIR LEGEND employees from the customer or support services, and authorized managers process Members’ personal data for the purposes described above. These employees and authorized managers only have access to the data necessary to perform their duties.

AU PAIR LEGEND may also enter into agreements with authenticated and reliable service providers and partners, who may access and/or process Members’ personal data, in compliance with the Privacy Policy, and while ensuring the safety and privacy of the Members’ personal data. These service providers and partners help us run and improve our Services, especially with regards to data hosting, surveys, analyses and statistics, the use and/or proper functioning of the Application, and providing the necessary assistance to Members, marketing and advertisement to send offers, messages, and relevant content to AU PAIR LEGEND Members.

A Member’s personal data marked as “public” in article 2 above and that appears on his/her profile, is visible to other Members he/she crosses paths with and who have compatible search preferences.

AU PAIR LEGEND may forward some data to a public body, if it is requested to do so, to comply with any judicial or legal request.

Lastly, we may be required to share your data for the purposes of a corporate operation, which include, but is not limited to, a restructuring, a change in control of the company, a merger, an acquisition, a transfer, or a termination of the company.

5. Overview of a Member’s rights

In compliance with the GDPR, every Member has a right to access, rectify, and a right to data portability and removal of his/her personal data, along with a right to contest or limit processing of his/her personal data, and the right to decide on the way to handle the personal data after his/her death. In an effort to address its Members’ concerns, AU PAIR LEGEND commits to respecting the protection of personal data and to process requests as soon as possible. A Member can exercise his/her rights, granted he/she can prove his/her identity, by sending an e-mail to hello@aupairlegend.com.

For any other claim, the Member may lodge a claim with the national authority responsible for the protection of data.

The right to access allows a Member to ask AU PAIR LEGEND for data pertaining to him/her in an accessible format, based on article 15 of the GDPR.
The right to correct grants a Member the right to demand AU PAIR LEGEND corrects, adds to, updates or removes any personal data on him/her that is inaccurate, incomplete, ambiguous, out-of-date, or whose use, communication or storage is prohibited based on article 16 of the GDPR. You can modify or rectify your information directly on the Application. You just need to go on your profile and make changes directly in the sections “My Profile”.
The right to data portability grants a Member the right to receive the personal data he/she gave to AU PAIR LEGEND, in a structured, commonly used format, legible on a machine, and to forward them to another processing entity, in compliance with article 20 of the GDPR.
The right to contest grants a Member the right to contest, free of charge and at his/her own discretion, the use of his/her data by AU PAIR LEGEND for prospection, especially commercial, and to the processing based on AU PAIR LEGEND’s legitimate interest, in compliance with article 21 of the GDPR.
The right to delete grants a Member the right to demand the removal, free of charge and at his/her own discretion, of the data transmitted to AU PAIR LEGEND, within the limits of the rights based on article 17 of the GDPR. You can delete your account using the corresponding feature on the Application.
These rights may only be exercised within the limits of AU PAIR LEGEND’s resources as it relates to its use of Facebook Connect. Some of the data is sent to AU PAIR LEGEND by Facebook Connect and cannot be corrected without Facebook's assistance.

The Member can also rectify most of his/her personal data, at his/her own initiative, on the Application itself.

6. Transfer of Personal Data outside the EU

When registering, the Member expressly consents to his/her data being transmitted to AU PAIR LEGEND’s service providers and subcontractors outside the European Union, to let AU PAIR LEGEND run statistical studies, support members, and if need be, host data processed by the Application.

AU PAIR LEGEND guarantees that the transfers are made under conditions ensuring the confidentiality and security of the data and providing an adequate level of protection in compliance with regulations (notably the examples of contractual clauses provided by the European Commission)

7. How to contact us

If you have any questions or complaints about how we collect, use, disclose, manager or store your personal information, please contact us in any of the following ways:

Email: hello@aupairlegend.com


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